Integrate Your Outlook with Unity
Email is still one of the worlds most preferred ways of communication externally and internally. Unlock the power of Unity and Outlook through integration enabling users to view the calendar events of colleagues, email another colleague with just a few clicks, access outlook contacts with ease and use a shared calendar enabling users to visualise their colleagues’ schedules for up to 7 days.
Additionally, Unity Reception users can connect directly with an Outlook, Exchange or Office365 platform to view and access their contacts, display appointments/meetings (referred to as “Calendar events”) and send a callback request to any user within the Group or Enterprise.
Key Benefits
Calendar Events in Status Column
Stay up to date with the schedules of your teams and associates. View the current calendar events and meetings of colleagues in the status bar for up to 7 days.
Calendar Integration
Gain a detailed overview of users daily schedules. Busy-lamp-field displays the Outlook Calendar events for today and tomorrow for the selected user.
Contact Search
Eliminate process-hopping and manage contacts with ease. Users can import all their contacts and use the dynamic search to access them in Unity.
Related Insights
In the Press | Tracking Contact Center Performance Against Google AdWords Spend
On 10 May, 2024
Post by: Team Kakapo
Read the article by UC Today ‘Tracking Contact Center Performance
Kakapo Systems exhibiting at Cavell Summit Europe in March 2024, UK
On 30 Jan, 2024
Post by: Team Kakapo
Come and see us in London at the Cavell Summit
Kakapo Systems Announces the Launch of Unity for Teams Applications for Cisco BroadSoft Users | Press Release
On 08 Jan, 2024
Post by: Team Kakapo
Kakapo Systems release new Unity for Microsoft Teams applications for
In the Press | Embedding Cisco BroadSoft into Microsoft Teams
On 15 Dec, 2023
Post by: Team Kakapo
Read the article by UC Today ‘Embedding Cisco BroadSoft into