Insights and News

News

In the Press | Tracking Contact Center Performance Against Google AdWords Spend

On 10 May, 2024

Post by: Team Kakapo

Read the article by UC Today ‘Tracking Contact Center Performance

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Kakapo Systems exhibiting at Cavell Summit Europe in March 2024, UK

On 30 Jan, 2024

Post by: Team Kakapo

Come and see us in London at the Cavell Summit

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Kakapo Systems Announces the Launch of Unity for Teams Applications for Cisco BroadSoft Users | Press Release

On 08 Jan, 2024

Post by: Team Kakapo

Kakapo Systems release new Unity for Microsoft Teams applications for

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In the Press | Embedding Cisco BroadSoft into Microsoft Teams

On 15 Dec, 2023

Post by: Team Kakapo

Read the article by UC Today ‘Embedding Cisco BroadSoft into

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In the Press | Cisco BroadWorks: How Service Providers Can Convert Voice-Only into an Omnichannel Opportunity

On 15 Nov, 2023

Post by: Team Kakapo

Read the article by UC Today ‘Cisco BroadWorks: How Service

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Kakapo Systems appoints Rocio Vilaseco as Bookkeeper

On 15 Nov, 2023

Post by: Team Kakapo

We would like to officially welcome Rocio Vilaseco to the Kakapo team in the UK, taking up the role of Bookkeeper

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Insights Paper | Five Steps to Digitally Transform a SMB Contact Center

On 09 Nov, 2023

Post by: Team Kakapo

In this Insights paper we share five recommended steps to

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In the Press | BroadSoft Integration: How Adding Teams and Calendar Visibility Boosts Front Desk Call Handling Capability

On 13 Oct, 2023

Post by: Team Kakapo

Read the article by UC Today ‘BroadSoft Integration: How Adding

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