Unity Dashboard release 2.0.9.1 is now available on beta and includes a variety of new and improved features.
ADDITIONAL FUNCTIONALITY FOR ADDED CONTROL AND SECURITY
- Larger Font Sizes Per View: Users can now set larger and different font sizes for all tabular views
- View Number Of Agents: Dashboard now displays the number of monitored agents
- Full Screen On Startup: Unity Dashboard can now be configured to load fullscreen on startup
- TLS 1.2 Support: Unity Dashboard now supports TLS 1.2 for connecting to portal servers
MORE ESSENTIAL STATISTICS IN A CLEAN, INTUITIVE INTERFACE
- Quickly understand call center behaviour with the new abandoned calls percentage stat
- Users can now display the number of Abandoned Calls in Missed Calls on half gauges