Connect external platforms and automate workflows with Unity’s wide range of integrations. From the CRM Connector to the Outlook and SMS Integration, set up is quick and easy ensuring your users work smarter and easier in no time.
Outlook Integration
Integrate your Outlook contacts and view the calendar events of your colleagues from within Unity
CRM Connector
Automatically pop the contact and unify all calls, emails, chats and tweets within the CRM.
SMS Connector
Integrate your CPaaS platform to send and receive SMS messages from within the Unity application
Salesforce Essentials
Users can have Salesforce Essentials and still browse to the URL when they answer a call.