Insights Paper | Employee Experience of Call and Contact Center Agents
Insights Paper | Employee Experience of Call and Contact Center
Insights Paper | Employee Experience of Call and Contact Center
Article | Integrating Net Promoter Score into your Contact Center
Article: Kakapo Systems Announce Analytics Platform for BroadSoft Call Centers
There are 86400 seconds in a day and each one
Switchboards to Circuit Boards: A Brief History of Contact Centers
An excellent customer experience is paramount to a contact center
Kakapo Systems release new deep analytics experience ‘Vision360’ for BroadSoft
Insights Paper | Adapting a Contact Center for Hybrid –
Read our insights article, as featured in UC Today “Kakapo
Meet Max Edwards our new Sales Engineer! We would like