Unity Contact Center is packed full of features and provides your customers richer inbound experiences on their media of choice, but that’s not all! It’s also perfect for small and medium-sized businesses. Here’s why:

1) Built to grow with you – as a cloud based platform we can scale media streams and Agents with no limits and no bottlenecks

2) Simple to use – with an intuitive all-in-one interface, easy setup and a range of resources available, on-boarding is straight forward and stress free

3) Web Chat Customization – only paste the JavaScript into your website once, even if you change how the media stream widget looks and behaves

4) Priced affordably for growing businesses with all the features of the top-end apps

5) Presence Based Scripting – Unity automatically changes what is presented on the website according to the agent availability and contact center status

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